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Deliver Exceptional Experiences for Advocates

Unlock a 360-degree view of the advocate journey with powerful tools to gather real-time insights, identify pain points, and continuously improve experiences.
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NPS Surveys

Distribute tailored NPS surveys to engaged advocates via email or embedded in your app. Gain actionable feedback to identify areas of improvement across the customer journey.

Customer Support

Respond to and resolve advocate inquiries in real-time through multiple integrated support channels like email, in-app messaging, and 24/7 chatbots to provide helpful, personalized service.

Community Forums

Online forums allow advocates to connect, assist each other with questions and troubleshooting, provide open feedback on new features, and participate in UX testing opportunities.

Feedback Management

Get consolidated workflow tools to analyze open-ended feedback at scale, identify key themes and pain points. Route suggested enhancements to product teams, and loop back resolutions to advocates.

CX Analytics

Powerful voice-of-the-customer analytics provide quantitative insights and trends into the entire customer journey, allowing you to identify experience gaps, pinpoint areas for improvement, and optimize touchpoints.

Our Commitment

Full Program Launch

Launch your program with minimal resources and IT effort by allowing us to do all the legwork.

Custom Program Configuration

We fully customize your program by developing unique reward systems and creating custom rule sets for engagement.

Visual Design

Create eye-catching designs to incorporate into your platform using our expert graphic design resources and professional team.

Turn Your Biggest Fans into a Growth Army

Catalyst by NextBee systematically transforms your satisfied customers into an army of brand advocates who drive awareness, trust, and revenue every day. Request a demo to learn how we can help your brand unlock the power of advocacy.

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Features Every Loyalty Marketer Wants

Specialized Solutions

Important Links

Address

NextBee Corporation 155 Bovet Rd Suite 700 San Mateo, CA 94402

Call us now

1-800-547-1618

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