While many insurance companies are denying claims to individuals and businesses affected by coronavirus, a few U.S. insurance companies are offering their customers by addressing their concerns and providing them financial means to fight the novel coronavirus pandemic.
Allstate has introduced a special payment plan for customers facing financial challenges where they can request their auto and property insurance premium payment to be delayed for 60-days without penalty. Moreover, even amid the crisis, they have made their customer service available 24/7 via their app and website.
As daily routines change to help slow the spread of COVID-19, know you can reach us at the touch of a button. We’re available 24/7 via the Allstate mobile app or MyAccount on https://t.co/UX9bBRYSeC. Your agency is available by phone or email during business hours.
— Allstate (@Allstate) March 16, 2020
Horace Mann, an auto insurance, home and property insurance, life insurance, and retirement annuities for teachers and educators, are doing their bit by addressing the COVID-19 concerns of their customers.
Horace Mann is here for you. Learn about how we’re responding to concerns about #coronavirus, visit https://t.co/tIggFJUUNO. pic.twitter.com/rZKAp9F6a3
— The Michelle Gould Agency – Horace Mann Insurance (@GouldAgencyHM) March 21, 2020
Another insurance firm, State Farm has made it easy for their customers to connect with them virtually via phone, email and their mobile app.
Our commitment is to be a #GoodNeighbor, always. We address employee and customer needs in our Newsroom updates, including a letter from our CEO. https://t.co/mnxpJqC8VQ
— State Farm (@StateFarm) March 20, 2020
