Completely Engaging Experience
Catalyst by NextBee fosters referral generation from customers by providing an overall experience that goes beyond the transaction. Customers are made to feel appreciated as they are seamlessly guided and encouraged to complete more referral generating activities.
Social Engagement
Not only does Catalyst make it practical to manage and optimize customer engagement journeys for generating referrals but it also drives brand loyalty. Catalyst can easily be integrated with email and social media allowing customers to quickly spread the word about their great customer experience and journey. Catalyst allows management to re-imagine traditional methods of engaging and encouraging customers
Personal Engagement Automated
Catalyst easily runs your referral generation efforts and automatically promotes customer involvement and interaction while building a sense of community. From Badges to User Content to Leaderboards, the various modules that Catalyst admins have access to seamlessly implement can create a personal feel and commitment to the brand.
Robust Multi-Channel Technology
A responsively designed program where users can engage anytime and from anywhere with ease, so their engagement is smooth and consistent allowing for referrals no matter where the activity occurs – offline, online, and even through phones – it’s all possible with our system
Completely Actionable Data
As Catalyst engages from multiple access points, it gathers and places rich data at your disposal taking all of the guesswork out of deciding what activities to use and what incentives or rewards are keeping customers motivated and referring. Customer data, prior responses, and predictive behavior modeling are all used to identify the most important intervention points – and the best kinds of responses and activities for each – allowing you to easily make adjustments and tweaks as the program matures
Align your company, your team, and your customers to foster a company culture that generates outstanding excellence.
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